Five Tips for Staffing Firms to Prepare for Workplace Investigations
Workplace investigations are uniquely high-risk in the staffing industry because the alleged conduct occurs at a client’s worksite, the key witnesses and documents may be controlled by the client, and the worker may be employed by your company but supervised by the client. Add remote work, text messages, chat platforms, and client pressure, and even routine complaints can quickly become a complicated maze. What should staffing firms do before a complaint lands in their inbox? This Insight will cover your five biggest priorities. 1. React Swiftly – But Don’t Rush Speed matters in investigations. Delays can increase legal risk, undermine employee confidence, and make evidence harder to preserve. But moving fast does not mean skipping steps, so make sure you understand the direction you’re going before you launch. 2. Clarify Roles With the Client Immediately One of the mistakes staffing firms make is assuming the client will handle everything, or that the staffing compan...