Case-by-Case Approach Helps Financial Services Successfully Navigate Disability-Related Remote Work Requests
Takeaways Employee requests to work from home have become increasingly common, often as a form of reasonable accommodation under the ADA. For employers in the financial services industry, these requests can raise complex questions about security, compliance and the essential functions of a role. Employers can meet multiple objectives by applying a structured, case-by-case approach to work-from-home requests. Article In the post-pandemic workplace, employee requests to work from home have become increasingly common — especially as a form of reasonable accommodation under the Americans with Disabilities Act (ADA) . For employers in the financial services industry, these requests can raise complex questions about security, compliance, and the essential functions of a role. But one thing is clear: a knee-jerk “no” is not the right answer. When an employee requests to work from home due to a disability, the law requires employers to engage in a timely interactive process discussion with the...