Hiring is hard.
It takes time and effort to find great talent, determine whether their skills match the needs of the organization, compete with other organizations for their skills, and successfully onboard them so they can be productive members of the team. And sometimes we make it even harder on ourselves. We’ve done that at times in the federal government – out of good intentions to ensure a thorough, fair, and consistent hiring process, but nonetheless the process is hard and time-intensive. Today, OPM is announcing USA Class, a new AI-powered tool that automates the creation of position descriptions, one of the most stubborn bottlenecks standing between agencies and the talent they desperately need. But USA Class is bigger than a single product — it’s the opening move in OPM’s broader push to bring federal HR information technology into the modern era of artificial intelligence. We’re just getting started. First, a few words on the federal hiring process today. Before hiring managers can start t...